- Copy the sample refund form and send it to us by e-mail to firstname.lastname@example.org
- You will receive a return label via email within one business day
- Fill out the return form enclosed with the delivery
- Send the goods you want to return to us, and the completed return form, in a box suitable for shipping. We recommend that you use the same shipping material in which we sent you your order.
- Stick the return label, which you have received from us via e-mail, on the package
- Hand over the package to a DHL parcel store or conveniently to the letter carrier at your front door
Sample refund form:
(If you want to cancel the contract, please fill out this form and send it back.)
– I/we hereby revoke ___________ the contract concluded by me/us ___________ (ordering number).
– Name of the consumer(s)
– Address of the consumer(s)
– Order number of the consumer(s)